Viewing Your Scorecards

To view your scorecards, click on Scorecard in the main navigation bar at the top of the ISO app.

Doing so will bring you to your KPI overview scorecard by default. This tab is designed to provide you with an understanding of how your entire transportation network has performed over the past week against your KPIs.

To dig into specific entities, you’ll be able to filter your performance data or navigate to detailed entity views.

Within all tabs of the scorecard each KPI can be selected to show the calculation of the metric

Additionally, you can view the exception details for applicable KPIs

On-Time Pickup By Stop

On-Time Delivery By Stop

Average Minutes Late - Pickup

Average Minutes Late to Delivery Appointment

Bounce %

Bad Bounce %

On-Time Original Pickup By Stop

On-Time Original Delivery By Stop

Filters are housed within the left hand navigation bar which can be expanded and collapsed.

It's important to note that when a filter is applied all performance data in the module will be filtered accordingly, across all entity tabs

Available filters include:

This filter is based on the reporting_date received for each shipment. Available timeframe filters include:

• Last 7 Days (Default)

• Last 14 Days

• Last 30 Days

• Last 60 Days

• Last 90 Days

• Year to Date

• Custom Date Range*

*must supply both a from and to date

Ability to search by Customer Name

Ability to search by Name, DOT or MC

Ability to search by Consignee Name

Ability to search by Street, City or State (abbreviation)

Ability to search by City, State or Postal Code as well as ability to enable radius filtering up to 1000 miles*

*radius filtering requires an origin city, state or postal code to be selected

Ability to search by City, State or Postal Code as well as ability to enable radius filtering up to 1000 miles*

*radius filtering requires an origin city, state or postal code to be selected

This filter will only apply to the Network Performance KPIs and will not apply to Financial KPIs