To view more information about an exception, simply click on the relevant exception in the Exception Table to be taken to the Exception Detail page. Here, you can see the key details and events related to the shipment, tender, or order that caused the exception.

Easily navigate forward or backwards to the next or prior exception in the queue

Subscribe to receive notifications when activity occurs on the exception

Switch between External chat (both Carrier &amp; Shipper can see this communication) and Internal chat (only your organization can see)

Attach a document, add a comment, or tag others (simply typing @ + their name will create a notification for the user)

1. Assign someone to the exception
2. Download timeline as PDF
3. Easily navigate forward or backwards to the next or prior exception in the queue
4. Subscribe to receive notifications when activity occurs on the exception
5. Switch between External chat (both Carrier &amp; Shipper can see this communication) and Internal chat (only your organization can see)
6. Accept or Challenge the exception
7. Attach a document, add a comment, or tag others (simply typing @ + their name will create a notification for the user)

Viewing Exception Details

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Track the progress of all tickets related to your company.

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